Shipping Policy

Effective Date: 21 April 2026

At Camel Park, we aim to deliver your orders quickly and safely. This Shipping Policy outlines how we process, ship, and deliver your orders.

1. Order Processing Time

  • Orders are processed within 1–3 business days after confirmation
  • Orders are not processed on Sundays or public holidays
  • During high demand or sale periods, processing time may be slightly delayed

2. Shipping Time

  • Estimated delivery time: 3–7 business days depending on your location
  • Delivery timelines may vary for remote areas
  • Delays may occur due to logistics issues, weather conditions, or other unforeseen factors

3. Shipping Charges

  • Shipping charges (if applicable) will be displayed at checkout
  • We may offer free shipping on selected products, offers, or order values

4. Order Tracking

  • Once your order is shipped, you will receive a tracking ID/link via SMS, email, or WhatsApp
  • You can track your order using the provided details

5. Delivery Issues

  • Please ensure your shipping address and contact details are accurate
  • If delivery fails due to incorrect details, we are not responsible for delays or losses
  • If you miss the delivery, re-attempts will depend on the courier partner

6. Delayed or Lost Orders

  • If your order is delayed beyond the expected timeframe, please contact us
  • In case of lost shipments, we will investigate with the courier partner and provide a resolution (replacement or refund)

7. Partial Deliveries

  • In some cases, orders with multiple items may be delivered separately
  • You will be informed if your order is split into multiple shipments

8. Cash on Delivery (COD)

  • COD may be available for selected locations
  • Additional charges may apply for COD orders
  • Please ensure availability to receive the order at the time of delivery

9. International Shipping

  • Currently, we may or may not offer international shipping
  • For international orders, additional shipping charges, customs duties, and taxes may apply (if applicable)

10. Contact Us

For any shipping-related queries:

Camel Park
Email: Camelpark07@gmail.com
Phone: +91 80039 02176
Address: Office- Shop no – 2,3,4, Opp – HDFC Bank, Near Jain Petrol pump, Ajmer Road, Kekri, 305404